HELP
Everything you need to know.
CALL US
0484 733 766 (Australia)
MONDAY - FRIDAY
9am - 5pm AEST
EMAIL US
Email us at:
sales@ewinracing.com.au
Frequently Asked Questions
The differences between each series can be found here.
The letters define the different colour blockings and patterns of each series. However the structure of the seat range still remains the same.
You can find which Ewin Series suit you best here.
All series but the Flash Series are rated at <180kg. The Flash Series is rated at <250kg.
Shipping
We use Hunter Express, TNT and DHL as our shipping providers. Once your order has been dispatched, you will receive an email with the tracking number.
Delivery times and dates provided by Ewin Racing AU are estimates only and not a term of contract. Please ensure that you have checked the delivery specifics online or contacted us.
Customers located in regional areas may experience slight delays in receiving product due to difficulties in logistics.
Ewin Racing AU is not liable for for any loss or damage in respect of any delay in delivery.
We only ship within Australia, out of our warehouse in Wetherill Park, NSW. If you are a potential international customer, please email sales@ewinracing.com.au to explore international shipping arrangements.
Returns and Exchanges
If for whatever reason you do change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it is unopened and in its original packaging. This option is available for 14 days after delivery 20% Restock/Cancellation fee applies plus the shipping fee of the product and the booking returned to us.
Generally refunds may take up to 5 businesses days. However, times may vary depending on when the transaction was processed.