HELP
Everything you need to know.
CALL US
0484 733 766 (Australia)
MONDAY - FRIDAY
9am - 5pm AEST
EMAIL US
Email us at:
sales@ewinracing.com.au
Frequently Asked Questions
The differences between each series can be found here.
The letters define the different colour blockings and patterns of each series. However the structure of the seat range still remains the same.
You can find which Ewin Series suit you best here.
All series but the Flash Series are rated at <180kg. The Flash Series is rated at <250kg.
Shipping
When your order is fulfilled, you will receive a TNT notification with tracking number attached to your email.
Delivery times and dates provided by Ewin Racing AU are estimates only and not a term of contract. Please ensure that you have checked the delivery specifics online or contacted us.
Customers located in regional areas may experience slight delays in receiving product due to difficulties in logistics.
Ewin Racing AU is not liable for for any loss or damage in respect of any delay in delivery.
Occasionally, shipping to remote regions of Australia will require an additional shipping fee, which can be completed via Phone or Email. This is due to the large, bulky nature of the items that are being transported, along with the vast distances which lead to potentially significantly higher costs of delivering an item to remote regions.
We only ship within Australia, out of our warehouse in Wetherill Park, NSW. If you are a potential international customer, please email sales@ewinracing.com.au to explore international shipping arrangements.
Returns and Exchanges
If for whatever reason you do change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it is unopened and in its original packaging. This option is available for 14 days after delivery 20% Restock/Cancellation fee applies plus the shipping fee of the product and the booking returned to us.
Generally refunds may take up to 5 businesses days. However, times may vary depending on when the transaction was processed.